Cancellation Policy

At FlowForce, we provide a convenient subscription option to make sure you never run out of your favorite products. By subscribing, you agree to receive a 30-day supply of your selected item(s) every 30 days, billed automatically to your chosen payment method.

Opt-In Transparency

Customers are given a clear opt-in/opt-out choice directly on every product page to ensure full control over their subscription preferences. This choice is reiterated on both the cart and checkout pages before completing a purchase.

Post-Purchase Confirmation

Once a subscription order is placed, you will automatically receive a confirmation email that outlines subscription details including billing cycles, terms, and account management options.

Subscription Model

We operate on a “Buy 1 Model,” which means your subscription renews every 30 days, sending you a new 30-day supply automatically. This removes the need for manual reordering and ensures uninterrupted delivery.

Modifying or Canceling Your Subscription

You may modify or cancel your subscription at any time through your account dashboard or by contacting our support team.
Cancellations made before your upcoming billing date will apply to future shipments.
Orders that have already been processed or shipped are not eligible for cancellation.

Retention & Special Offers

To thank our loyal customers, FlowForce may occasionally provide gifts, exclusive discounts, or early access to new products as part of our subscription appreciation efforts.

Cancellation Eligibility Requirement

Because FlowForce offers a 30% discount on subscription orders, we have implemented policies to prevent misuse of promotional pricing. Some customers were subscribing only to receive the discounted first order and then canceling immediately afterwards.

To maintain fairness and ensure subscription benefits are used as intended, customers must complete at least one recurring subscription payment before becoming eligible to cancel their subscription.